January 20, 2015

Border People Briefing: Cross Border Information Services in Europe and Ireland / Northern Ireland

More than one third of EU citizens live in cross-border regions. For many individuals crossing the border for work, to visit family, to shop, for leisure, to study or to retire is a natural occurrence. Despite efforts from the EU to protect the right to free movement there remain many well documented obstacles to cross-border mobility encountered by citizens and frontier workers.

Obstacles identified in Ireland / Northern Ireland by the Border People project include:

  • Lack of awareness
  • Lack of clear information
  • Differences in social welfare
  • Complex tax systems
  • Retirement and pension entitlement
  • Access to healthcare
  • Recognition of qualifications
  • Access to trained cross-border advisors

In response to these and other issues many European countries have established citizens’ information services that provide tailored cross-border information and advice and guidance.

The following paper briefly explains the BordInfo project which outlines what is needed in such a service. This is followed with brief examples of services found in four EU border regions.

Download the briefing paper (pdf)

For further information please contact Annmarie O’Kane, Border People Manager, Centre for Cross Border Studies borderpeople@qub.ac.uk